Version 1.0 — effective 14 Aug 2026 Campfire Chat is operated by Tidewater Consulting Group of Virginia LLC, 1820 Templeton Lane, Virginia Beach, VA 23454. Questions, reports, and problems: admin@campfirechat.io.
This is the agreement between you and us. It is written to be read, not to be skimmed past. If anything here is unclear, email us and ask.
The short version
- Campfire Chat is a private, invitation-only space for a youth organization to talk. It is not a social network and there are no strangers on it.
- There is zero tolerance for objectionable content and for abusive members. Post it and it comes down; do it and your account goes away.
- Anyone can report content with the 🚩 button, and anyone can block another member. Youth can do both themselves, with no adult permission needed.
- Don't attack the service — no automated hammering, no password guessing, no security testing without our written permission.
- Found a bug, or security or performance problem? Tell us at admin@campfirechat.io. We want to know.
1. Who can use Campfire Chat
- By invitation only. There is no public sign-up. A troop administrator invites you, and your account only exists inside that troop.
- Youth accounts are set up by a parent or legal guardian. Invitations for a youth member are sent to the guardian's email address, never to the youth. The guardian accepts these terms on the youth's behalf and stays responsible for how the account is used.
- One person, one account. Don't share your password, and don't sign in as anyone else.
- You must accept these terms to use the service. Continuing to use the app after we update them means you accept the update.
2. Your license
We give you a personal, non-transferable, revocable license to use Campfire Chat for your organization's communication. That's it — you don't get to resell it, rent it out, or build another product on top of it. We may change, suspend, or discontinue the service, and we'll give reasonable notice when we can.
3. Community Standards
These apply to everything you write, upload, or name — messages, photos, photo names, and display names.
Never allowed:
- Anything sexual involving a minor. This is the one line with no context and no second chance: the account is terminated immediately and the material is reported to law enforcement and to NCMEC.
- Sexual content, nudity, or sexually suggestive material of any kind.
- Bullying, harassment, threats, intimidation, or piling on. Including "just joking."
- Hate speech or slurs — anything attacking someone for their race, ethnicity, national origin, religion, disability, sex, gender identity, or sexual orientation.
- Violence, threats of violence, or encouraging anyone to hurt themselves or others.
- Illegal activity, or content promoting drugs, alcohol, tobacco, weapons, or gambling to youth.
- Sharing someone else's private information — home address, phone number, school, or photos of another member's child posted without that family's permission.
- Impersonating another member, a leader, or the organization.
- Spam, advertising, commercial solicitation, or recruiting members for anything outside the organization.
- Adults soliciting private contact with a youth member — asking for a phone number, personal account, or private meeting outside the organization's normal, supervised channels.
Also expected of you:
- Post about youth as if their parents are reading, because they are.
- Follow your organization's own conduct rules and youth-protection policies. Those sit on top of these standards, not instead of them.
- If someone tells you they're in danger or thinking about hurting themselves, don't handle it alone in a chat — tell a leader and a parent. In the U.S., call or text 988.
Enforcement. We may remove content and suspend or permanently terminate accounts for violating these standards, with or without notice, and without refund. We do not require a pattern of behavior — a single serious violation is enough.
4. Reporting and blocking
Two things are always available to every member, including youth, at the lowest permission level and with no adult approval in the loop.
🚩 Report. Every message and every photo has a report option. Say what's wrong and send it. The report goes to your troop's administrators, who are expected to review it promptly. Reports are kept permanently, along with a snapshot of the reported content, so a record survives even if the content is deleted.
🚫 Block. You can block any member from the member list or from a message. Their messages, photos, and reactions stop appearing for you, and they stop generating notifications for you. Nobody is exempt — administrators and leaders can be blocked like anyone else. Blocking is private: the blocked member is never told, and you never have to give a reason. Unblock any time from Settings.
If a youth blocks or reports, their parent or guardian can see that they did. The youth is told this up front, in the dialog, before they act. A parent can see the list; a parent cannot undo a block, because a safety decision a child made shouldn't be something they can be talked out of.
An automatic word filter checks chat messages on our servers before they are saved, both when they're sent and when they're edited, and refuses the ones that don't pass. It applies to everyone — administrators, leaders, and youth equally. Your organization can add words to it. Nobody, including your own administrators, can turn the platform's list off. It catches words, not intent, so reporting and blocking matter more than the filter does.
Escalation to us. If your troop's administrators don't act, or if the problem is an administrator, email admin@campfirechat.io directly. We review reports sent to that address within 24 hours and act on them ourselves — removing content, suspending accounts, and removing members from the platform where warranted. You do not need your organization's permission to contact us.
5. Don't attack the service
Campfire Chat runs on shared infrastructure that other organizations depend on. Treat it that way. You may not:
- Send automated, scripted, or excessive requests to our API, or use the service through anything other than the official app — no bots, scrapers, crawlers, or bulk downloads.
- Guess, brute-force, or stuff credentials; attempt to log in as anyone else; or probe for accounts, troops, or content you don't have access to.
- Run penetration tests, vulnerability scans, load tests, or fuzzing against our systems without our prior written permission.
- Work around the content filter, another member's block, the permission model, or any other restriction — including by reverse-engineering the API to do what the app won't let you do.
- Upload malware, or use the service to attack anyone else's systems.
- Interfere with the service's availability or performance for other members, in any way.
We may throttle, suspend, or terminate any account doing these things, and we will report criminal conduct to the appropriate authorities.
6. Found a security or performance problem?
Email admin@campfirechat.io. We take reports seriously and we'd much rather hear it from you.
If you're reporting in good faith, we won't pursue action against you — provided you: report it promptly and privately; don't access, modify, or keep anyone else's data (especially any minor's); don't degrade the service or run destructive or load-generating tests; and give us reasonable time to fix it before telling anyone else. Testing outside those lines isn't research, and Section 5 applies.
Performance complaints are welcome at the same address. "It's slow" is a useful bug report.
7. Your content
You keep ownership of what you post. You give us permission to store, display, and back it up so the service can work, and to retain it as described below.
When you leave, your words stay. Deleting your account erases your identity — your login, contact details, and name — permanently and irreversibly. It does not delete the messages and photos you shared; those remain in the troop's history, relabelled so they're no longer attributed to you. This is deliberate: a group's shared record shouldn't develop holes when one person leaves, and moderation records have to outlive the account. If your name appears inside the text of somebody else's message, we can't remove it.
Adults can delete their own account from Profile. A youth's account is deleted by their parent or guardian, from My Family — not by the youth. See the Privacy Policy for the full detail.
8. Privacy and adult oversight
The Privacy Policy governs what we collect and why. Three things that belong here too, because they're rules about how the product works rather than about data:
- There is no private messaging. No direct messages exist in Campfire Chat at all — not between adults and youth, not between anyone. Every conversation happens in a channel.
- Every youth conversation is visible to at least two independent adults — a troop administrator and the youth's own parent or guardian. Administrators cannot be registered as guardians, so those are always two different people.
- Campfire Chat staff can access content when it's needed to investigate a safety report, provide support, keep the service running, or comply with the law.
9. Suspension and termination
We can suspend or terminate any account that violates these terms. Your troop's administrators can remove members from the troop. A parent or guardian can suspend or delete their own youth's account at any time. You can stop using the service whenever you like.
10. The legal minimum
Plain versions of the things that have to be said:
- No warranty. The service is provided "as is." We don't promise it will be uninterrupted, error-free, or that it will catch every piece of objectionable content. The filter, the reports, and the blocks are tools — they are not a substitute for adult supervision.
- Limited liability. To the extent the law allows, we aren't liable for indirect or consequential damages, and our total liability is capped at what you paid us in the twelve months before the claim.
- You're responsible for what you post and for what happens on your account.
- Governing law is the Commonwealth of Virginia.
- Changes. We'll post updates here and note the version. Material changes will be announced in the app.
11. If you got the app from Apple
- This agreement is between you and Tidewater Consulting Group of Virginia LLC. It is not with Apple, and Apple is not responsible for the app or its content.
- Your license covers Apple-branded devices you own or control, under the App Store Terms of Service.
- Apple has no obligation to provide support or maintenance for the app. Support requests go to admin@campfirechat.io.
- If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; beyond that, Apple has no other warranty obligation.
- We, not Apple, are responsible for handling any claim about the app — product liability, legal compliance, consumer protection, and claims that the app infringes someone's intellectual property.
- You confirm you're not located in a country subject to a U.S. embargo or on a U.S. prohibited-party list.
- Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.
Contact: admin@campfirechat.io · Tidewater Consulting Group of Virginia LLC, 1820 Templeton Lane, Virginia Beach, VA 23454 · Privacy Policy